"Fleetee" is a trademark owned by ZOTCAR. The purpose of this policy is to inform you of the rules we apply in terms of data protection. In particular, it describes how we collect and process your personal data and how you can exercise your rights with regard to this data. We apply a strict policy to guarantee the protection of your Data; thus:
ZOTCAR attaches particular importance to the protection and confidentiality of personal data of visitors and users (the "Users") of the website www.fleetee.io (the "Site") including its mobile version and its Ios and Android applications. The purpose of this policy is to inform Users of the Site of the manner in which ZOTCAR, as data controller, collects, uses and protects any personal information transmitted by Users when browsing the Site, in particular when registering on the Site, creating an account, subscribing to the newsletter and/or the services offered by ZOTCAR on the Site (the "Services"). Please read this Privacy Policy carefully to understand how ZOTCAR uses and treats your data. If you do not agree to this Privacy Policy, we invite you to stop browsing and/or using the Site and the Services. ZOTCAR reserves the right to modify and update this Privacy Policy at any time, in particular in order to comply with any legislative, regulatory or technological developments. Any use of the Site or Services after the date of update of this policy will constitute acceptance of the changes.
The data controller is ZOTCAR, a simplified joint stock company, with capital of 7,463euros, registered with the RCS of Saint-Denis (Réunion) under number 819 286 154, whose registered office is located at 20 Rue maxime Rivière, Le village By CA 97490 Sainte Clotilde, represented by Michel Thiers, its Chairman. In this capacity, ZOTCAR undertakes to comply with the provisions of the General Data Protection Regulation no. 2016/679 of April 27, 2016, which came into force on May 25, 2018 (GDPR), Law no. 78-17 of January 6, 1978 relating to information technology, files and freedoms as amended by Law no. 2004- 801 of August 6, 2004, as well as any applicable regulations that may replace it (the "Applicable Regulations"). If you have any questions about this privacy policy and its application, or if you wish to submit a complaint to ZOTCAR, you may contact ZOTCAR at any time by email: contact@fleetee.io or by post: ZOTCAR, Service Protection des données Fleetee 20 Rue maxime Rivière, Le village By CA 97490 Sainte Clotilde.
All data concerning Users is collected directly from them. When a User uses the Site and/or Services, ZOTCAR may collect and process the following data (this list is not exhaustive):
To create an account
- title, - surname, - first name, - date of birth, - postal address, - e-mail address, - telephone number, - extension, - company number, - siret number, - company/agency name, - company/agency address.
For tenants
- surname, - first name, - date of birth, - postal address, - e-mail address, - telephone number, - date and number of driver's license,
For fleets
- vehicle make and model - year - mileage - fuel - categories - price
ZOTCAR also collects and processes data relating to Users via connections to the Site or during calls or emails to Customer Service, in particular the following information: periods of availability, vehicle rental, number of vehicle reservations, number of vehicles used, price paid per rental, in total, number of vehicles damaged if applicable, points of departure, arrival and duration and authorized distance of journeys, connection data and navigation on the Site, history of exchanges between Users.
Finally, ZOTCAR collects data provided by Users through participation in contests on the Site or ZOTCAR satisfaction surveys, comments submitted by Users regarding ZOTCAR Services.
Bank details are collected and processed by the MangoPay platform and its partner Payline. ZOTCAR only stores the following data:
- IBAN and BIC for companies
- 4-digit alias of credit card used, card type and expiry date
- User, wallet and credit card identifiers on MangoPay
Personal data is collected and processed by ZOTCAR with the aim of enabling Users to benefit from the Services offered by Fleetee within the Site and in particular to :
- Provide Services;
- Manage user profiles ;
- To personalize, evaluate and improve the Services for the benefit of Users;
- To inform Users about Fleetee's Services and news (promotions, events and any other subjects likely to be of interest to Users);
- Manage newsletters and promotional offers;
- Ensure efficient customer service;
- Assist Users in very specific situations such as an incident. ZOTCAR specifies to Users that all processed information that could be used on the Site and as part of the Services will be hosted on servers located in the European Union in a space dedicated to ZOTCAR. ZOTCAR undertakes that personal data concerning Users will not be transmitted outside the European Union.
ZOTCAR undertakes to obtain the prior consent of Users before collecting and processing their data, except where the processing of data is necessary for the performance of a contract entered into between ZOTCAR and the User (for example, to provide the Service or enable navigation on the Site), to comply with a legal obligation imposed on ZOTCAR or for its legitimate interest (for example, to ensure the security of the Site, to ensure the safety of our staff, to receive payments, etc.). Please note that ZOTCAR requires certain data in order to provide the Services. If the User refuses to provide certain mandatory data, or requests ZOTCAR to delete such data, ZOTCAR informs the User that the User may no longer be able to use the Services.
The data collected is intended for ZOTCAR. It may be transmitted to subcontractors used by ZOTCAR to provide the Services. ZOTCAR may also disclose Users' personal data to legally authorized bodies and authorities, insofar as disclosure is required or authorized by law. ZOTCAR undertakes not to transmit Users' personal data to its partners for prospecting purposes, in particular by electronic, postal or telephone means, without having obtained the prior consent of each User. Furthermore, even after having given their consent, each User may oppose the continuation of this communication by sending an e-mail to contact@fleetee.io.
Users' personal data will only be kept for as long as is strictly necessary to achieve the purposes for which they are processed. In any event, the retention period will not exceed the time during which the User's account is active.
In accordance with Applicable Regulations, each User has at all times the right to access, consult and obtain a copy of, rectify and/or delete personal information concerning him/her collected by ZOTCAR, the right to limit the processing of his/her data as well as the right to object to their processing and the right to obtain data portability. To exercise this right, the User must send an email to the following address: contact@fleetee.io. Each User also has the possibility to unsubscribe at any time from all newsletters and commercial information mails by withdrawing his consent, by clicking on the corresponding link at the bottom of each prospecting email or by sending us a request by email contact@fleetee.io or by post: ZOTCAR, Service Protection des données 20 Rue maxime Rivière, Le village By CA 97490 Sainte Clotilde. ZOTCAR undertakes to study any request and to carry it out within the time limits stipulated by the applicable regulations. Each User may lodge a complaint with the competent supervisory authority in the Member State in which he/she has his/her usual place of residence, his/her place of work or the place where the violation would have been committed, if he/she considers that the processing of personal data concerning him/her constitutes a violation of the applicable regulations. In France (including DROM COM), the User may send his request electronically by clicking on the following link: https: //www.cnil.fr/fr/plaintes/internet
ZOTCAR takes all necessary security measures and precautions, both technical and organizational, to protect Users' personal data against accidental or unlawful destruction, accidental loss, modification, distortion, disclosure or unauthorized access by third parties (for example, control of physical access to premises, management of authorizations, storage on dedicated spaces, etc.).
When creating an account, the User chooses an e-mail address and a password which will be requested each time he/she wishes to access it. Personal data is password-protected so that only the User can access it. ZOTCAR recommends that Users do not divulge this information to anyone.
Users must also remember to log out of their profile and close their browser window at the end of their session, particularly if they are using a computer shared with others for Internet access.
The User is solely responsible for maintaining the confidentiality of his/her password. He/she alone shall bear the consequences of any use of his/her password by third parties. If the User forgets his or her password, the Site provides a function enabling the User to receive his or her password in his or her e-mail box. Similarly, if the User fears that a third party may have become aware of his or her password, he or she may request a new password by clicking on Forgotten password on the login form.
In principle, the Site is intended for adults capable of entering into obligations in accordance with the legislation of the country in which the User is located. ZOTCAR reminds you in any case that the collection of personal data relating to minors under the age of 16 must be subject to parental consent.
ZOTCAR keeps a record of Users' connections to the Site and may track Users' browsing on the Site using cookies. When a User uses the Site, ZOTCAR collects and analyzes the following data: IP address, browser types, browser language, operating system, location of connection, number of clicks, files downloaded, terms used in searches on the Site, dates and times of connection, and other similar data. In this respect, by accessing and browsing the Site, the User declares that he/she accepts the possibility for ZOTCAR to use the technique of cookies or any other assimilated or similar technique making it possible to trace the browsing of Users. The duration of storage of information relating to the User's browsing provided by cookies on the Site will not exceed one year. Users are reminded that they may prevent cookies from being stored on their hard disk by configuring their Internet browser. The User nevertheless loses the possibility of personalizing the Service provided by ZOTCAR on the Site. In addition, the User has the right to access, rectify and delete information concerning him/her as indicated in article 7 above.
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