The permit must be validated
You retain control over the validation process. A reservation, payment, and the downloaded app are not enough to unlock the vehicle if the permit has not yet been validated.
Controlled Access to the VehicleYour customers are independent.
With Fleetee Keyless
Your customers are independent.
You stay in control.
Your customers serve themselves, but you handle the checks before they leave. Access to the vehicle is contingent on a validated permit and a registered deposit.
Two essential requirements before access
The security deposit must be recorded
Unless a security deposit has been recorded, the digital key will not activate. The customer must complete this step before picking up the vehicle.
Online registration collects the information you request from the customer. You should allow enough time for the customer to complete their application and for you to verify the relevant information.
In the appAccess to KeyRent,
Access to KeyRent,
, after you have completed your verification
The digital key remains locked until the customer's license is validated. The security deposit must also be processed before access is granted.
Your teams prepare the rental and the vehicle in advance. KeyRent allows the renter to track their trip without having to make an appointment to pick up the keys.
KeyRent is available to your tenants on iPhone and Android.
Document the departure to verify the return
Before the rental, you prepare the vehicle using Fleetee Check: vehicle condition, mileage, and fuel level. The customer then completes their own pre-rental inspection in KeyRent.
Upon return, your teams inspect the vehicle and report any discrepancies. This reconciliation process facilitates the resolution of discrepancies; however, it does not eliminate the need to review the situation and the terms specified in the contract.
Clear instructions prevent calls
- Describe the pickup and drop-off locations in detail.
- Indicate where to find the physical keys and then put them back.
- Please remember that your phone must be charged before you leave and when you return.
- Check the network coverage at the locations and explain how to contact you in case of any problems.
You can customize the directions sent to your customer. Tailor them to each location: a single address is rarely enough to find a car in a large parking lot.
Handling a Return to the Wrong Location
If the vehicle is returned outside the designated area, you will be notified. You can check its location and contact the customer to have them bring it back, or arrange for it to be picked up.
The return area and instructions must be clear before returning the item. See the procedure for returns outside the designated area.
Review Your Project Before Purchasing Equipment
Keyless requires a compatible vehicle equipped with the appropriate unit, as well as Fleetee Manager and Fleetee Check. We will assess your fleet and your desired operations before providing a quote.
View pricing, setup, and terms · View the full process · Learn how to sign up by phone
Questions You May Have
Who approves the customer's permit?
You must validate the permit in Fleetee. Until this step is completed, access to the vehicle will remain blocked.
Is the file sufficient to prepare for the rental?
You must also prepare the vehicle in Fleetee Check and provide instructions for pickup and return.
Is the security deposit optional?
No. The FAQ states that the security deposit must be processed before you can access the vehicle.
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